A quick rundown on my fall speaking schedule so far.
First up is BlogTalk 2009, in Jeju, Korea on September 15 and 16. There I’ll be talking about ‘The Architecture of Fun’ — sharing a new design language for emotion that’s been in use in the game design industry for quite a while. [Disclosure: While it’s a privilege to be on the program with so many innovative and insightful social media figures, I’m also really looking forward to the food in Korea ]
Next up is EuroIA in Copenhagen, September 26 and 27. For the latest edition of this largest gathering of the user experience community in Europe, I’ll reprise my Architecture of Fun talk.
Wrapping up the schedule so far is the Janus Boye conference in Aarhus, November 3 — 6. Here I’m presenting a half-day tutorial titled Designing Information Experiences. This is an extensive, detailed tutorial that anyone working in information management will benefit from, as it combines two of my passions; designing for people, and using frameworks to enhance solution scope and effectiveness.
Here’s the description from the official program:
When designing for information retrieval experiences, the customer must always be right. This tutorial will give you the tools to uncover user needs and design the context for delivering information, whether that be through search, taxonomies or something entirely different.
What you will learn:
• A broadly applicable method for understanding user needs in diverse information access contexts
• A collection of information retrieval patterns relevant to multiple settings such as enterprise search and information access, service design, and product and platform management
We will also discuss the impact of organizational and cultural factors on design decisions and why it is essential, that you frame business and technology challenges in the right way.
The tutorial builds on lessons learned from a large customer project focusing on transforming user experience. The scope of this program included ~25 separate web-delivered products, a large document repository, integrated customer service and support processes, content management, taxonomy and ontology creation, and search and information retrieval solutions. Joe will share the innovate methods and surprising insight that emerged in the process.
Janus Boye gathers leading local and international practitioners, and is a new event for me, so I’m very much looking forward to it.
I hope to see some of you at one or more of these gatherings that altogether span half the world!