Tag: events

"Beyond Findability: IA Practice & Strategy for the New Web" - IA Summit 2010 Workshop

February 12th, 2010 — 4:16am

Beyond Find­abil­ity: IA Prac­tice & Strat­egy for the New Web” the full-day work­shop that debuted at the 2009 IA Sum­mit, is back for 2010.   Fea­tur­ing an expanded lineup that includes Andrew Hin­ton, Matthew Milan, Chris­t­ian Crum­lish, Erin Mal­one, Cindy Chas­tain, and me, the work­shop explores lead­ing edge the­ory and prac­tice to equip expe­ri­ence archi­tects for the chal­lenges of design­ing social expe­ri­ences, the DIY Inter­net, engag­ing busi­ness strate­gi­cally, and more.

Read the full descrip­tion here, and then reg­is­ter here!

Bonus: All work­shop atten­dees will receive a free copy of Social Mania — the social pat­terns design card game unveiled at IDEA09.

Last year’s ren­di­tion was pos­i­tively invig­o­rat­ing, with par­tic­i­pants from experience-based busi­nesses like Zap­pos, and prac­ti­tion­ers from lead­ing firms like Adap­tive Path.  But this one goes to eleven: we hope you’ll join us!

Comment » | Information Architecture, User Experience (UX)

Fall Speaking: Janus Boye Conference, EuroIA, BlogTalk

August 25th, 2009 — 3:23am

A quick run­down on my fall speak­ing sched­ule so far.

waffles_logoFirst up is BlogTalk 2009, in Jeju, Korea on Sep­tem­ber 15 and 16. There I’ll be talk­ing about ‘The Archi­tec­ture of Fun’ — shar­ing a new design lan­guage for emo­tion that’s been in use in the game design indus­try for quite a while.  [Dis­clo­sure: While it’s a priv­i­lege to be on the pro­gram with so many inno­v­a­tive and insight­ful social media fig­ures, I’m also really look­ing for­ward to the food in Korea :) ]

Next up is EuroIA in Copen­hagen, Sep­tem­ber 26 and 27.  For the lat­est edi­tion of this largest gath­er­ing of the user expe­ri­ence com­mu­nity in Europe, I’ll reprise my Archi­tec­ture of Fun talk.


Wrap­ping up the sched­ule so far is the Janus Boye con­fer­ence in Aarhus, Novem­ber 3 — 6.  Here  I’m pre­sent­ing a half-day tuto­r­ial titled Design­ing Infor­ma­tion Expe­ri­ences.  This is an exten­sive, detailed tuto­r­ial that any­one work­ing in infor­ma­tion man­age­ment will ben­e­fit from, as it com­bines two of my pas­sions; design­ing for peo­ple, and using frame­works to enhance solu­tion scope and effectiveness.


Here’s the descrip­tion from the offi­cial program:

When design­ing for infor­ma­tion retrieval expe­ri­ences, the cus­tomer must always be right. This tuto­r­ial will give you the tools to uncover user needs and design the con­text for deliv­er­ing infor­ma­tion, whether that be through search, tax­onomies or some­thing entirely different.

What you will learn:
•    A broadly applic­a­ble method for under­stand­ing user needs in diverse infor­ma­tion access con­texts
•    A col­lec­tion of infor­ma­tion retrieval pat­terns rel­e­vant to mul­ti­ple set­tings such as enter­prise search and infor­ma­tion access, ser­vice design, and prod­uct and plat­form management

We will also dis­cuss the impact of orga­ni­za­tional and cul­tural fac­tors on design deci­sions and why it is essen­tial, that you frame busi­ness and tech­nol­ogy chal­lenges in the right way.

The tuto­r­ial builds on lessons learned from a large cus­tomer project focus­ing on trans­form­ing user expe­ri­ence. The scope of this pro­gram included ~25 sep­a­rate web-delivered prod­ucts, a large doc­u­ment repos­i­tory, inte­grated cus­tomer ser­vice and sup­port processes, con­tent man­age­ment, tax­on­omy and ontol­ogy cre­ation, and search and infor­ma­tion retrieval solu­tions. Joe will share the inno­vate meth­ods and sur­pris­ing insight that emerged in the process.

Janus Boye gath­ers lead­ing local and inter­na­tional prac­ti­tion­ers, and is a new event for me, so I’m very much look­ing for­ward to it.

I hope to see some of you at one or more of these gath­er­ings that alto­gether span half the world!

Comment » | Uncategorized

Join Me For 'Beyond Findability' the IA Summit 09 Workshop

February 23rd, 2009 — 5:40am

If you’re keen to help shape the way that the user expe­ri­ences of the future are con­ceived and defined, join Andrew Hin­ton, Matthew Milan, Livia Labate, and yours truly in a full-day work­shop / sem­i­nar titled “Beyond Find­abil­ity: Refram­ing IA Prac­tice & Strat­egy for Tur­bu­lent Times” at the 2009 IA Sum­mit in Mem­phis.
We’ve got a lot of great mate­r­ial to share — and shape — on where this new[ish] dis­ci­pline is headed, from four com­ple­men­tary but dis­tinct pro­fes­sional per­spec­tives (dig­i­tal agency, in-house ser­vices group, man­age­ment, design con­sul­tancy), shared by lead­ing prac­ti­tion­ers.
Here’s a quick descrip­tion:
“Changes are hap­pen­ing fast in tech­nol­ogy, the econ­omy, and even the var­i­ous User Expe­ri­ence pro­fes­sions. In the midst of such tur­bu­lence, con­ven­tional Infor­ma­tion Archi­tec­ture can have trou­ble seem­ing fully rel­e­vant. Some may see it as a com­mod­ity, or a nar­row spe­cialty that has lit­tle to do with the game-changing emer­gence of social media, ubiq­ui­tous & mobile com­put­ing, and the rest.
This full-day work­shop will address such con­cerns with a boundary-pushing foray into IA craft and strat­egy. We’ll show how core IA skills are more rel­e­vant and strate­gi­cally impor­tant than ever, and we’ll explore how we can extend IA to its full poten­tial in 21st cen­tury UX design.“
Read more about Beyond Find­abil­ity here. Reg­is­ter here.
See you in Memphis!

Comment » | Information Architecture, User Experience (UX)

Discount Code for Indi Young's 'Mental Models' Webinar

December 10th, 2008 — 6:04am

Design­ers, prod­uct man­agers, and any­one who aims to cre­ate rel­e­vant and beau­ti­ful expe­ri­ences would be wise to check out Indi Young’s upcom­ing webi­nar, Using Men­tal Mod­els for Tac­tics and Strat­egy, on Decem­ber 11th. Indi lit­er­ally wrote the book on men­tal mod­els for user expe­ri­ence — read it, if you haven’t yet — and this webi­nar is part of the Future Prac­tice series pro­duced by Smart Expe­ri­ence and Rosen­feld Media, so expect good things for your mod­est invest­ment.
Even bet­ter, our friends at Smart Expe­ri­ence and Rosen­feld Media are offer­ing a 25% dis­count on reg­is­tra­tions, which is good for these tough times.
Use this dis­count code when reg­is­ter­ing: LAMANTIAWBNR

Comments Off | Information Architecture, User Experience (UX)

Spring Speaking: BlogTalk 2008 & The IA Summit

January 31st, 2008 — 3:27pm

Quick update on spring con­fer­ences: I’m speak­ing at Blogtalk 2008 in Cork (Ire­land) Feb­ru­ary , and the 2008 IA Sum­mit in Miami (SOBE — it’s sort of the US, but not entirely…) in April. This is my first Blogtalk con­fer­ence! I’m look­ing for­ward to meet­ing some new peo­ple and get­ting closer to the social soft­ware com­mu­nity.
At Blogtalk, my ses­sion is titled “The DIY Future: What Hap­pens When Every­one Designs Social Media? Prac­ti­cal sug­ges­tions for han­dling new eth­i­cal dilem­mas“
Here’s an excerpt of the descrip­tion:
Both tra­di­tional design pro­fes­sion­als, and the grow­ing ranks of DIY design­ers, must be pre­pared to address the increased eth­i­cal com­plex­ity of the inte­grated expe­ri­ences of the future. This pre­sen­ta­tion will share prac­ti­cal sug­ges­tions for the design and archi­tec­ture of eth­i­cally sound social media using famil­iar expe­ri­ence design meth­ods and tech­niques.
Full details for the ses­sion and the rest of the pro­gram are avail­able at the Blogtalk site. I’m fol­low­ing Salim Ismail’s open­ing keynote. (Note to orga­niz­ers: No pres­sure in that at all, thanks…)
At the IA Sum­mit, my ses­sion is “Effec­tive IA For Enter­prise Por­tals: The Build­ing Blocks Design Frame­work”. If you’ve been read­ing the series of arti­cles on the build­ing block in Boxes and Arrows, the talk will tie in nicely. If you’re new to the build­ing blocks or they’re out­side your prob­lem space, con­sider this a great look at a design frame­work in action.
Here’s an excerpt of the descrip­tion:
Por­tal design efforts often quickly come to a point where their ini­tial infor­ma­tion archi­tec­ture is unable to effec­tively accom­mo­date change and growth in types of users, con­tent, or func­tion­al­ity, thereby low­er­ing the qual­ity of the over­all user expe­ri­ence. This case study style pre­sen­ta­tion will demon­strate how a frame­work of stan­dard­ized infor­ma­tion archi­tec­ture build­ing blocks solved these recur­ring prob­lems of growth and change for a series of busi­ness intel­li­gence and enter­prise appli­ca­tion por­tals.
Full details for the ses­sion are avail­able from the IA Sum­mit web­site.
Both con­fer­ences look good. Make sure to say hello in the hallway!

Comment » | Building Blocks, Information Architecture

The DIY Future: What Happens When Everyone Is A Designer?

November 19th, 2007 — 4:30pm

I’m post­ing the abstract for my clos­ing talk at the Ital­ian IA Sum­mit, as well as the slides, below.
Hope you enjoy!
Broad cul­tural, tech­no­log­i­cal, and eco­nomic shifts are rapidly eras­ing the dis­tinc­tions between those who cre­ate and those who use, con­sume, or par­tic­i­pate. This is true in dig­i­tal expe­ri­ences and infor­ma­tion envi­ron­ments of all types, as well as in the phys­i­cal and con­cep­tual realms. In all of these con­texts, sub­stan­tial exper­tise, costly tools, spe­cial­ized mate­ri­als, and large-scale chan­nels for dis­tri­b­u­tion are no longer required to exe­cute design.
The ero­sion of tra­di­tional bar­ri­ers to cre­ation marks the onset of the DIY Future, when every­one is a poten­tial designer (or archi­tect, or engi­neer, or author) of inte­grated expe­ri­ences — the hybrid con­structs that com­bine prod­ucts, ser­vices, con­cepts, net­works, and infor­ma­tion in sup­port of evolv­ing func­tional and emo­tional pur­suits.
The cul­tural and tech­no­log­i­cal shifts that com­prise the oncom­ing DIY Future promise sub­stan­tial changes to the envi­ron­ments and audi­ences that design pro­fes­sion­als cre­ate for, as well as the role of design­ers, and the ways that pro­fes­sion­als and ama­teurs alike will design. One inevitable aspect con­se­quence will be greater com­plex­ity for all involved in the design of inte­grated expe­ri­ences. The poten­tial rise of new eco­nomic and pro­duc­tion mod­els is another.
The time is right to begin explor­ing aspects of the DIY Future, espe­cially its pro­found impli­ca­tions for infor­ma­tion archi­tec­ture and user expe­ri­ence design. Using the designer’s pow­er­ful fusion of ana­lyt­i­cal per­spec­tive and cre­ative vision, we can bal­ance spec­u­la­tive futur­ism with an under­stand­ing of con­crete prob­lems — such as grow­ing eth­i­cal chal­lenges and how to resolve them — from the present day.
Here’s the slides, avail­able from SlideShare:

Comment » | Networks and Systems, User Experience (UX)

EuroIA Presentations and Proceedings Available

October 30th, 2007 — 1:06pm

All (well, almost all) of the EuroIA Sum­mitpre­sen­ta­tions and pro­ceed­ings are avail­able online now. If you couldn’t make the con­fer­ence, then def­i­nitely take advan­tage of this great mate­r­ial.
View the pre­sen­ta­tions here.
Down­load the pro­ceed­ings here.

Comment » | Information Architecture, Travel

Speaking At The Italian IA Summit In November

October 30th, 2007 — 11:24am

I’m excited to be speak­ing at the Ital­ian IA Sum­mit 2007, in Trento Italy, Novem­ber 16th and 17th. Orga­nized by Alberto Mucig­nat, Emanuele Quintarelli, Andrea Resmini, Luca Rosati and many oth­ers, this is the sec­ond Ital­ian IA Sum­mit. It’s great that so many events like the Ger­man IA con­fer­ence, the EuroIA Sum­mit, and OZ-IA related to design, infor­ma­tion archi­tec­ture, and user expe­ri­ence, are hap­pen­ing around the world.
The pro­gram is posted (in Ital­ian). My clos­ing keynote is Sat­ur­day, right before five-minute-madness, which allows plenty of time for a long and leisurely after­noon lunch fol­low­ing the con­fer­ence.
Hope to see you there!

Comment » | Information Architecture, Travel

IA Summit 2007 Panel Presentation

April 11th, 2007 — 12:34am

Thanks to all who made the 2007 IA Sum­mit in Las Vegas this year both worth­while and mem­o­rable, by orga­niz­ing, pre­sent­ing, vol­un­teer­ing, or attend­ing. Thanks espe­cially to every­one who par­tic­i­pated in our panel Lessons From Fail­ure: Or How IAs Learn to Stop Wor­ry­ing and Love the Bombs, and brought with them a will­ing­ness to share, laugh, and think dif­fer­ently about a nor­mally taboo sube­jct.
We lim­ited our pre­sen­ta­tions to 10 min­utes to encour­age audi­ence involve­ment, and reduce the talking-head with a micro­phone quo­tient typ­i­cal of panel for­mats. This worked well, but meant set­ting aside quite a bit of mate­r­ial that’s worth bring­ing out: the abbre­vi­ated ver­sion of my talk on how states of mind affect fail­ure is avail­able directly from the con­fer­ence site.
The full ver­sion of my slides on state of mind, self-definition, and par­al­lels between indi­vid­ual and soci­etal responses to fail­ure is avail­able from Slideshare here, and appears below.
The full ver­sion includes:

  • addi­tional dis­cus­sion of soci­eties in crisis
  • Pres­i­dent Bush
  • a major fig­ure in Bud­dhist philosophy
  • a per­sonal tale of busi­ness ven­ture gone wrong
  • Cap­tain Kirk
  • sys­tems theory
  • lever­age points poten­tially use­ful for avert­ing failure

Stay tuned for a pos­si­ble writ­ten treat­ment, in Boxes and Arrows soon.
Should I see irony, serendip­ity, or both in the fact that while I was shar­ing my tale of not suc­ceed­ing as an entre­pre­neur, the room down the hall was host­ing Start-up case stud­ies: how five of us started our own busi­nesses — fea­tur­ing Vic­tor Lom­bardi, Lane Becker, Frank Ramirez, Lou Rosen­feld, Gene Smith, and Christina Wodtke? If you’re think­ing of start­ing some­thing as you read this, I’ll bet my advice on what *not* to do is bet­ter :)
There were many, many good ses­sions this year; a few that I con­sid­ered high­lights include:
Olly Wright’s Infor­ma­tion archi­tec­ture and eth­i­cal design
Emmanuele Quintarelli’s Fac­eTag: inte­grat­ing bottom-up and top-down clas­si­fi­ca­tion in a social tag­ging sys­tem
James Robertson’s Enter­prise IA method­olo­gies: start­ing two steps ear­lier
Full slides: It Seemed Like the Thing To Do At the Time: State of Mind and Fail­ure

Comment » | Information Architecture

Presenting at the 2007 IA Summit in Las Vegas

January 19th, 2007 — 3:25pm

I’m try­ing some­thing new for the 2007 IA sum­mit — a panel! I am one of four pre­sen­ters for a panel titled Lessons from Fail­ure: or How IAs Learn to Stop Wor­ry­ing and Love the Bombs. We have a promis­ing set of speak­ers: Chris­t­ian Crum­lish, Peter Jones, Lorelei Brown and myself.
My por­tion of the panel will focus on how states of mind, cul­tural out­looks, and unspo­ken assump­tions about prob­lems and their proper res­o­lu­tion shape responses to fail­ure — on both small and large scales. Our goal is max­i­mum audi­ence par­tic­i­pa­tion and min­i­mum talk­ing­hea­di­tis, so please don’t be shy about shar­ing exam­ples and join­ing the dis­cus­sion.
Of course, we’re one among many rea­sons to attend. Quite a few things look espe­cially inter­est­ing on this year’s sched­ule, includ­ing sev­eral of the pre-conference ses­sions that touch on rapidly evolv­ing areas of prac­tice such as design­ing for social archi­tec­tures and enter­prise efforts.
Hope to see you in Vegas!

Comment » | Information Architecture

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