Second Generation Tag Clouds

Lets build on the analysis of tag clouds from Tag Clouds Evolve: Understanding Tag Clouds, and look ahead at what the near future may hold for second generation tag clouds (perhaps over the next 12 to 18 months). As you read these predictions for structural and usage changes, keep two conclusions from the previous post in mind: first, adequate context is critical to sustaining the chain of understanding necessary for successful tag clouds; second, one of the most valuable aspects of tag clouds is as visualizations of semantic fields.
Based on this understanding, expect to see two broad trends second in generation tag clouds.
In the first instance, tag clouds will continue to become recognizable and comprehensible to a greater share of users as they move down the novelty curve from nouveau to known. In step with this growing awareness and familiarity, tag cloud usage will become:
1. More frequent
2. More common
3. More specialized
4. More sophisticated
In the second instance, tag cloud structures and interactions will become more complex. Expect to see:
1. More support for cloud consumers to meet their needs for context
2. Refined presentation of the semantic fields underlying clouds
3. Attached controls or features and functionality that allow cloud consumers to directly change the context, content, and presentation of clouds
Together, these broad trends mean we can expect to see a second generation of numerous and diverse tag clouds valued for content and capability over form. Second generation clouds will be easier to understand (when designed correctly...) and open to manipulation by users via increased functionality. In this way, clouds will visualize semantic fields for a greater range of situations and needs, across a greater range of specificity, in a greater diversity of information environments, for a greater number of more varied cloud consumers.
Usage Trends
To date, tag clouds have been applied to just a few kinds of focuses (links, photos, albums, blog posts are the more recognizable). In the future, expect to see specialized tag cloud implementations emerge for a tremendous variety of semantic fields and focuses: celebrities, cars, properties or homes for sale, hotels and travel destinations, products, sports teams, media of all types, political campaigns, financial markets, brands, etc.
From a business viewpoint, these tag cloud implementations will aim to advance business ventures exploring the potential value of aggregating and exposing semantic fields for a variety of strategic purposes:
1. Creating new markets
2. Understanding or changing existing markets
3. Providing value-added services
4. Establishing communities of interest / need / activity
5. Aiding oversight and regulatory imperatives for transparency and accountability.
Measurement and Insight
I think tag clouds will continue to develop as an important potential measurement and assessment vehicle for a wide variety of purposes; cloudalicious is a good example of an early use of tag clouds for insight. Other applications could include using tag clouds to present metadata in geospatial or spatiosemantic settings that combine GPS / GIS and RDF concept / knowledge structures.
Within the realm of user experience, expect to see new user research and customer insight techniques emerge that employ tag clouds as visualizations and instantiations of semantic fields. Maybe even cloud sorting?
Clouds As Navigation
Turning from the strategic to the tactical realm of experience design and information architecture, I expect tag clouds to play a growing role in the navigation of information environments as they become more common. Navigational applications comprise one of the first areas of tag cloud application. Though navigation represents a fairly narrow usage of tag clouds, in light of their considerable potential in reifying semantic fields to render them actionable, I expect navigational settings will continue to serve as a primary experimental and evolutionary venue for learning how clouds can enhance larger goals for information environments such as enhanced findability.
For new information environments, the rules for tag clouds as navigation components are largely unwritten. But many information environments already have mature navigation systems. In these settings, tag clouds will be one new type of navigation mechanism that information architects and user experience designers integrate with existing navigation mechanisms. David Fiorito's and Richard Dalton's presentation Creating a Consistent Enterprise Web Navigation Solution is a good framework / introduction for questions about how tag clouds might integrate into mature or existing navigation systems. Within their matrix of structural, associative and utility navigation modes that are invoked at varying levels of proximity to content, tag clouds have obvious strengths in the associative mode, at all levels of proximity to content, and potential strength in the structural mode. Figure 1 shows two tag clouds playing associative roles in a simple hypothetical navigation system.
Figure 1: Associative Clouds

I also expect navigation systems will feature multiple instances of different types of tag clouds. Navigation systems employing multiple clouds will use combinations of clouds from varying contexts (as flickr and technorati already do) or domains within a larger information environment to support a wide variety of purposes, including implicit and explicit comparison, or views of the environment at multiple levels of granularity or resolution (high level / low level). Figure 2 illustrates multiple clouds, Figure 3 shows clouds used to compare the semantic fields of a one focus chosen from a list, and Figure 4 shows a hierarchical layout of navigational tag clouds.
Figure 2: Multiple Clouds

Figure 3: Cloud Comparison Layout

Figure 4: Primary / Secondary Layout

Structural and Behavioral Trends
Let's move on to consider structural and behavioral trends in the second generation of tag clouds.
Given the success of the simple yet flexible structure of first generation tag clouds, I expect that second generation clouds will not substantially change their basic structure. For example, tag clouds will not have to change to make use of changing tagging practices that enhance the semantic depth and quality of tags applied to a focus, such as faceted tagging, use of qualifiers, hierarchical tagging, and other forms. James Melzer identifies some best practices on del.icio.us that make considerable sense when the focus of a semantic field is a link. His recommendations include:

  • Source your information with via:source_name or cite:source_name
  • Create a parent categories, and thus a rudimentary hierarchy, with parent_tag/subject_tag
  • Mention publications names with in:publication_name
  • Flag the type of resource with .extension or =resource_type
  • Use a combination of general and specific tags on every bookmark to provide both clustering and differentiation
  • Use synonyms or alternate forms of tags
  • Use unique or distinctive terms from documents as tags (don't just use major subject terms)

The two element structure of first generation tag clouds can accommodate these tagging practices. However, with a semantic field of greater depth and richness available, the interactions, behaviors, and presentation of tag clouds will evolve beyond a static set of hyperlinks.
Cloud consumers' need for better context will drive the addition of features and functionality that identify the context of a tag cloud explicitly and in detail. For example, clouds created by a defined audience will identify that audience, whether it be system administrators, freelance web designers, DJ's, or pastry chefs rating recipes and cooking equipment and provide indication of the scope and time periods that bound the set of tags presented in the cloud. Flickr and others do this already, offering clouds of tags covering different intervals of time to account for the changing popularity of tags over their lifespan.
Moving from passive to interactive, tag clouds will allow users to change the cloud's semantic focus or context with controls, filters, or other parameters (did someone say 'sliders' - or is that too 5 minutes ago...?). I've seen several public requests for these sorts of features, like this one: "It would be great if I could set preferences for items such as time frame or for tags that are relevant to a particular area etc or even colour the most recent tags a fiery red or remove the most recent tags." Figure 5 shows a tag cloud with context controls attached.
Figure 5: Context Controls
context_control.gif
Figure 6: Behavior Controls
behavior_control.gif
Diversifying consumer needs and goals for way finding, orientation, information retrieval, task support, product promotion, etc., will bring about inverted tag clouds. Inverted tag clouds will center on a tag and depict all focuses carrying that tag.
Figure 7: Inverted Clouds Show Conceptually Related Focuses
focus_cloud.gif
In the vein of continued experiment, tag clouds will take increased advantage with RIA / AJAX and other user experience construction methods. Following this, tag clouds may take on some of the functions of known navigation elements, appearing as sub-menus / drop down menus offering secondary navigation choices.
Figure 8: Clouds As Drop Menus

Along the same lines, tag clouds will demonstrate more complex interactions, such as spawning other tag clouds that act like magnifying lenses. These overlapping tag clouds may offer: multiple levels of granularity (a general view and zoom view) of a semantic field; thesaurus style views of related concepts; parameter driven term expansion; common types of relationship (other people bought, by the same author, synonyms, previously known as, etc.)
Figure 9: Magnifying Clouds
cloud_lens.gif
Genres
Looking at the intersection of usage and behavior trends, I expect tag clouds will evolve, differentiate, and develop into standard genres. Genres will consist of a stable combination of tag cloud content, context, usage, functionality, and behavior within different environments. The same business and user goals that support genres in other media and modes of visualization will drive the development of these tag cloud genres. One genre I expect to see emerge shortly is the search result.
Conclusions
Reading over the list, I see this is an aggressive set of predictions. It's fair to ask if I really have such high expectations for tag clouds? I can't say tag clouds will take over the world, or even the Internet. But I do believe that they fill a gap in our collective visualization toolset. The quantity, quality, and relevance of semantic information in both real and virtual environments is constantly increasing. (In fact, the rate of increase is itself increasing, though that is a temporary phenomenon.) I think tag clouds offer a potential to quickly and easily support the chain of understanding that's necessary for semantic fields across diverse kinds of focuses. There's need for that in many quarters, and I expect that need to continue to grow.
For the moment, it seems obvious that tag clouds will spend a while in an early experimental phase, and then move into an awkward adolescent phase, as features, applications and genres stabilize in line with growing awareness and comfort with clouds in various settings.
I expect these predictions to be tested by experiments will play out quickly and in semi or fully public settings, as in the example of the dialog surrounding 83 degrees usage of a tag cloud as the sole navigation mechanism on their site that Rashmi Sinha's post The tag-cloud replaces the basic menu - Is this a good idea? kicked off recently.
My answer to this question is that replacing all navigation menus with a tag cloud is only a good idea under very limited circumstances. It's possible that 83 Degrees may be one of these limited instances. Startups can benefit considerably from any positive attention from the Web's early adopter community (witness Don't Blow Your Beta by Michael Arrington of Techcrunch). The page's designer said, "In this case it was done as a design/marketing effort and not at all for UI". Since attracting attention was the specific purpose, I think the result is a success. But it's still an experimental usage, and that's consistent with the early stage of evolution / development of tag clouds in general.
I'm looking forward to what happens next...

Related posts:

  1. Tag Clouds Evolve: Understanding Tag Clouds Zeld­man jok­ingly called tag clouds “the new mul­lets” last year....
  2. Tag Clouds: Navigation For Landscapes of Meaning I believe the value of sec­ond gen­er­a­tion clouds will be...
  3. Tag Clouds: "A New User Interface?" In Piv­ot­ing on tags to cre­ate bet­ter nav­i­ga­tion UI Matt...
  4. NYTimes.com Redesign Includes Tag Clouds Though you may not have noticed it at first (I...
  5. Cartograms, Tag Clouds and Visualization I was enjoy­ing some of the engag­ing car­tograms avail­able from...

Category: Ideas, Tag Clouds
Tags: , , , , , , 10 comments »

10 Responses to “Second Generation Tag Clouds”

  1. James

    Joe, sorry for the off-topic com­ment, but I don’t see any other way to con­tact you.
    I like your arti­cles, and I’ve tagged a num­ber of them in deli­cious for future ref­er­ence. Unfor­tu­nately, the title of every post on your site is “Joe Lamantia.com” which means I have to copy/paste the post title when I tag it.
    Any chance you could add mean­ing­ful titles to your pages? It would only make a great site bet­ter :) .

  2. Mathew Patterson

    Great in-depth arti­cle Joe. It may inter­est you to know that when I was work­ing at Price­line Europe, we imple­mented tag clouds for hotel reviews.
    You can see an exam­ple here: Vir­ginia Cot­tage Reviews.
    We con­tem­plated mul­ti­ple tag clouds on a sin­gle page, but decided against it — not enough of the broad hotel book­ing audi­ence have been exposed to the con­cept yet.
    Usabil­ity test­ing later showed that a lot of our users haven’t really got the con­cept, so it is likely to be a slow process of introduction.

  3. Daniel Steinbock

    Great analy­sis, Joe. There is obvi­ously a lot of room for inno­va­tion with tag clouds. I appre­ci­ate espe­cially your pre­dic­tions about user con­trols over tag cloud pre­sen­ta­tion, fil­ters for con­text.
    Yet I’m writ­ing six months after your arti­cle was writ­ten and still have yet to see any great leap for­ward in devel­op­ing a new genre beyond 1st gen­er­a­tion direc­tory search­ing.
    One idea that didn’t come up in your two essays was the use of tag clouds as sta­tic rep­re­sen­ta­tions of seman­tic fields *only*. I’ve started doing this at Stan­ford recently by print­ing tag clouds to visu­al­ize the research inter­ests of Stan­ford researchers on posters, name tags and busi­ness cards.
    I cre­ated a web appli­ca­tion at TagCrowd.com just for this pur­pose (alpha stage) where you can enter any text and cre­ate a tag cloud that visu­al­izes word fre­quency. Check it out and let me know what you think.

  4. joe

    Daniel,
    I expected to see more steps toward sec­ond gen­er­a­tion clouds by now… Per­haps the time­line will tend more to the longer end of the range I sug­gested — 18 months — or maybe I’m way off base with all my pre­dic­tions :)
    Likely it hasn’t been long enough since tag clouds emerged for peo­ple out­side the ealry adopter com­mu­nity to become accus­tomed to them, and push for increases in sophis­ti­ca­tion and capa­bil­ity. Rates of change and adop­tion often seem much slower dur­ing tran­si­tion stages between com­mu­ni­ties.
    Great point about the poten­tial for a tag cloud to serve as visu­al­iza­tion for a seman­tic field. And apply­ing it to research inter­ests seems a like an oppor­tune start­ing point. Maybe clouds will become stan­dard on CVs, resumes, or call­ing cards, as more peo­ple grow accus­tomed to look­ing at and read­ing them.
    For instance, an infor­mal sur­vey of co-workers shows we all use the clouds dis­played in del.icio.us and other envi­ron­ments as a quick check on what some­one might be work­ing with or think­ing of.
    On Tagcrowd — Good choice of para­me­ters for group­ing and inclu­sion / exclu­sion. How did you decide on these? How do you iden­tify the word group­ings? Lex­i­cal analy­sis, con­cept map­ping, stan­dard dictionaries…?

  5. Stewart McKie

    Joe
    Great, insight­ful posts on tag clouds.
    My site at http://www.scriptcloud.com has a long way to go but is an exam­ple of clouds being used in a spe­cific con­text.
    I’d be inter­ested in your com­ments.
    Best
    Stew­art McKie

  6. Cloud Suggest

    Hi, the arti­cle is more than an yr old you are right on track. Peo­ple will try to use this cloud con­cept for a vari­ety of things. And the clouds will per­haps be more inter­ac­tive. One such inter­ac­tion is cre­ated at ToCloud’s Cloud Sug­gest mashup. It’s essen­tially a mashup with Google Sug­gest. The idea is that when the user clicks a tag/word in the cloud, the list of alter­nate and pop­u­lar words related to that word are dis­played in a popup. These alter­nate words are those pro­vided by Google Suggest.

  7. Jonatan

    is hav­ing a Tag cloud to any advan­tage in the SEO?

  8. bmerkl

    Hope­fully this may fit into your dis­cus­sion of sec­ond gen­er­a­tion tag clouds. This web­site I devel­oped is entirely clouds, both text and images, check it out here:
    chainofthoughts.com

  9. LotsOfCode

    As i men­tioned, i am hop­ing to get work­ing on the next ver­sion of my tag cloud within the next few weeks.
    Hope­fully this can be used in some of the exam­ples you have thought about.
    Thank you.

  10. Tag Cloud with Perl Script « Computer Science and Algorithms around the World

    […] From Wikipedia, the free ency­clo­pe­dia [2] Col­lo­cate cloud [3] Sec­ond Gen­er­a­tion Tag Clouds by Joe Lamantia.com Com­puter Sci­ence and Algo­rithms   perl tag cloud, tag cloud, word cloud   « 5 […]

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