Improving Our Ethical Choices: Managing the Imp of the Perverse

Design­ers inter­ested in the new chal­lenges of ubiq­ui­tous com­put­ing / ubi­comp, ethics, and the future of inte­grated expe­ri­ences will enjoy Improv­ing Our Eth­i­cal Choices: Man­ag­ing the Imp of the Per­verse, pub­lished in UXMat­ters on Sep­tem­ber 8th.
Rang­ing from Baude­laire to the Big Chill, with Edgar Allen Poe as guid­ing spirit, this fourth and final install­ment of the Design­ing Eth­i­cal Expe­ri­ences series writ­ten for UXMat­ters pro­vides prac­ti­cal sug­ges­tions — drawn mostly from busi­ness, psy­chol­ogy, and ethics researchers — on how to bal­ance the ten­sions of dif­fi­cult design choices. We’re not all philoso­phers, so as always the focus is on insights into how we make all types of deci­sions, not sim­ply eth­i­cal dilem­mas.
Align­ing The Deci­sion Cycle
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Here’s an excerpt:
Eth­i­cal fad­ing, the ten­sion between our Want and Should Selves, and our nat­ural ten­dency to cre­ate juicy ratio­nal­iza­tions are pow­er­ful obsta­cles to the mak­ing of eth­i­cal design choices. As UX pro­fes­sion­als, how can we bet­ter align our Want and Should Selves, ensur­ing that we cre­ate eth­i­cal expe­ri­ences?
I learned a great deal about myself and my out­look while research­ing and writ­ing this series of arti­cles. I hope read­ers find the insights and tools valu­able; either directly as a resource for deal­ing with eth­i­cal chal­lenges of the new inte­grated expe­ri­ences, or more gen­er­ally dur­ing the day to day ebb and flow of design work.

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Category: Ethics & Design, The Working Life, User Experience (UX)
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