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Hostile Error Messages: Peoplesoft
August 26, 2005 04:51 PM | Posted in: User Experience (UX)I know that most enterprise software packages have shockingly, egregiously bad user experiences. One of the most tortuous aspects of the common inexcusably bad enterprise software package user experience is the stunningly useless, hostile, and cryptic error messages these monstrosities return whenever users have the misfortune to step outside the bounds of their opaque, byzantine operating logic.
Here's a tasty example of the genre from an implementation of Peoplesoft, that leaves me feeling like I've been barfed on by a machine.
PeopleSoft Error:
local tags: design, enterprise, peoplesoft, ux
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Thank you for so clearly expressing a nearly universal frustration. This is a particularly bad one - but all of them are maddeningly cryptic. It's like being lost and the only directions are written in hieroglyphics...