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Better To Be Likeable Than Competent...
November 17, 2005 10:14 AM | Posted in: The Working LifeAt least according to the Boston Globe article titled Don't underestimate the value of social skills, in which Penelope Trunk quotes an HBS faculty member as follows:
'In fact, across the board, in a wide variety of businesses, people would rather work with someone who is likable and incompetent than with someone who is skilled and obnoxious, said Tiziana Casciaro, a professor at Harvard Business School. "How we value competence changes depending on whether we like someone or not," she says.'
I guess this explains how we ended up with George W. Bush as President...
local tags: culture, identity, organizations, quality, social_systems
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