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Improving Our Ethical Choices: Managing the Imp of the Perverse

September 30, 2008 11:06 AM | Posted in: Ethics & Design , The Working Life , User Experience (UX)

Designers interested in the new challenges of ubiquitous computing / ubicomp, ethics, and the future of integrated experiences will enjoy Improving Our Ethical Choices: Managing the Imp of the Perverse, published in UXMatters on September 8th.

Ranging from Baudelaire to the Big Chill, with Edgar Allen Poe as guiding spirit, this fourth and final installment of the Designing Ethical Experiences series written for UXMatters provides practical suggestions - drawn mostly from business, psychology, and ethics researchers - on how to balance the tensions of difficult design choices. We're not all philosophers, so as always the focus is on insights into how we make all types of decisions, not simply ethical dilemmas.

Aligning The Decision Cycle
ethics_4_recommendations.jpg

Here's an excerpt:
Ethical fading, the tension between our Want and Should Selves, and our natural tendency to create juicy rationalizations are powerful obstacles to the making of ethical design choices. As UX professionals, how can we better align our Want and Should Selves, ensuring that we create ethical experiences?

I learned a great deal about myself and my outlook while researching and writing this series of articles. I hope readers find the insights and tools valuable; either directly as a resource for dealing with ethical challenges of the new integrated experiences, or more generally during the day to day ebb and flow of design work.

local tags: baudelaire, business, decision_making, design, ethics, process, ubicomp

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