May 25th, 2009 — 5:11am
What happens when *everything* is designable? When the boundaries between humanity, technology, and the larger environment disappear? Designing Post-humanity: Everyware In the Far Future, the latest installment of my column on user experience and ubiquitous computing in UXmatters, takes a look at these questions. Post-humans, ubicomp, and science fiction may seem like strange territory for user experience professionals, but by considering these kinds of futures today, we make many important decisions about who we will [all!] be tomorrow.
**Update: Bruce Sterling just posted about it in his Beyond the Beyond blog at Wired. Thanks for noticing, Bruce!
Comment » | Everyware
May 15th, 2009 — 10:50am
I just posted slides from my talk at the recent Enterprise Search Summit in NY “Search Me: Designing Information Retrieval Experience”
Here’s the abstract from the session:
This case study reviews the methods and insights that emerged from an 18-month effort to coördinate and enhance the scattered user experiences of a suite of information retrieval tools sold as services by a major investment ratings agency. The session will share a method for understanding audience needs in diverse information access contexts; review a collection of information retrieval patterns, look at conceptual design methods for user experiences, and review a set of longer term patterns in customer behavior called lifecycles, and consider the impact of organizational and cultural factors on design decisions.
This session will presents reusable experience design tools and findings relevant for contexts such as enterprise search and information access, service design, and product and platform management.
Thanks to everyone who came by!
Comment » | Enterprise, Information Architecture, User Experience (UX)