Archive for May 2009


"Designing Post-humanity" Live at UXmatters (Blogged by Bruce Sterling)

May 25th, 2009 — 5:11am

What hap­pens when *every­thing* is des­ignable? When the bound­aries between human­ity, tech­nol­ogy, and the larger envi­ron­ment dis­ap­pear? Design­ing Post-humanity: Every­ware In the Far Future, the lat­est install­ment of my col­umn on user expe­ri­ence and ubiq­ui­tous com­put­ing in UXmat­ters, takes a look at these ques­tions. Post-humans, ubi­comp, and sci­ence fic­tion may seem like strange ter­ri­tory for user expe­ri­ence pro­fes­sion­als, but by con­sid­er­ing these kinds of futures today, we make many impor­tant deci­sions about who we will [all!] be tomorrow.

**Update: Bruce Ster­ling just posted about it in his Beyond the Beyond blog at Wired. Thanks for notic­ing, Bruce!

Comment » | Everyware

Search Me: Designing Information Retrieval Experiences

May 15th, 2009 — 10:50am

I just posted slides from my talk at the recent Enter­prise Search Sum­mit in NY “Search Me: Design­ing Infor­ma­tion Retrieval Experience”

Here’s the abstract from the session:

This case study reviews the meth­ods and insights that emerged from an 18-month effort to coör­di­nate and enhance the scat­tered user expe­ri­ences of a suite of infor­ma­tion retrieval tools sold as ser­vices by a major invest­ment rat­ings agency. The ses­sion will share a method for under­stand­ing audi­ence needs in diverse infor­ma­tion access con­texts; review a col­lec­tion of infor­ma­tion retrieval pat­terns, look at con­cep­tual design meth­ods for user expe­ri­ences, and review a set of longer term pat­terns in cus­tomer behav­ior called life­cy­cles, and con­sider the impact of orga­ni­za­tional and cul­tural fac­tors on design decisions.

This ses­sion will presents reusable expe­ri­ence design tools and find­ings rel­e­vant for con­texts such as enter­prise search and infor­ma­tion access, ser­vice design, and prod­uct and plat­form management.

Thanks to every­one who came by!

Comment » | Enterprise, Information Architecture, User Experience (UX)

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